Frequently Asked Questions

Simply browse our products, add the items you wish to purchase to your cart, and proceed to checkout. You’ll be guided through the process step-by-step.

We accept all major credit cards (Visa, Mastercard), PayPal,  Apple Pay &  Google Pay.

We aim to process orders quickly. Please contact our customer service team as soon as possible if you need to modify or cancel your order. We’ll do our best to accommodate your request, but changes may not always be possible once an order has been processed.

Enter your discount code in the designated field at checkout. The discount will be applied to your order total.

We offer several delivery options, including standard delivery, express delivery, and click and collect. Delivery costs vary depending on the option chosen and the destination. You can find detailed information about delivery costs during the checkout process.

If your order hasn’t arrived within the estimated delivery time, please contact our customer service team with your order number. We will investigate the issue and provide you with an update.

If you’re not home, the delivery carrier will typically leave a delivery notice or attempt delivery on the next business day. You may also be able to arrange for redelivery or pick up your order from a local depot.

Please see our returns page for full details of our return policy.